Character progression
The team has found a solution for inactive offline leveling feature. With today's hotfix, the issue should be resolved.
Although accumulated experience allowed the team to reach a solution faster, the very important feature of offline leveling was still down for about two weeks. This put a damper on players' development, and the team is sorry for the the inconvenience the issue has brought to the community.
Following this hotfix, we will be providing compensations for players to make up for the time lost:
- Compensations will be provided to the players whose account was active (has a log in date) during the bug's effective time (August 26th - September 9th).
The following items will be given as compensation:
- 10 days of premium subscription (7 days + 3 days premium consumables) for the players who could not use dual skilling as a part of their active premium;
- 6 days of premium subscription (3 days + 3 days premium consumables) for the players without an active premium.
The team will launch the compensation process once we confirm that the fix is effective and the bug no longer affects the players. Estimated day for compensation delivery: Friday, September 11th.